State Farm® Insurance Agent Vladimir Krinitsyn
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Vitaly Doroshchuk
August 15, 2024
5
out of
5
rating by Vitaly Doroshchuk
"Everyone was so nice and helpful! They went out of there way to help us understand everything and answered all of our questions!"
We responded:
"Dear Vitaly, Thank you so much for your kind words and for taking the time to leave us a review! We're thrilled to hear that our team was able to provide you with the assistance and information you needed. It's our goal to ensure every visitor feels welcomed and supported, and we're glad we could achieve that during your visit. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to serving you again! Best regards, Vladimir "
Carol Roblyer
August 8, 2024
5
out of
5
rating by Carol Roblyer
"Processed my claim quickly and made a generous payout. They are hard to reach by phone but were responsive by text. The tow truck feature is not good but this is a company wide issue."
We responded:
"Dear Carol, Thank you for taking the time to share your feedback with us. We appreciate your feedback and we will continue to strive to enhance our service. Best Regards Vladimir K "
michael Ridgel
July 10, 2024
5
out of
5
rating by michael Ridgel
"Very efficient and willing to help you the best they can"
We responded:
"Thank you for your kind review! We're glad to hear that we were efficient and helpful. Your feedback means a lot to us. Let us know if there's anything else we can do for you!"
Miguel Guillen
July 1, 2024
5
out of
5
rating by Miguel Guillen
"This office has been very helpful and much appreciated. V Krinitsyn's staff are professional and courteous and very knowledgeable. A big shout out to Elizabeth Krinitsyn...she's gone above and beyond to help us out. Thank you for support."
We responded:
"Thank you for 5 Stars!!! Thank you for your positive review! We appreciate your kind words and are glad that our office has been helpful. We will pass on your appreciation to Elizabeth Krinitsyn. If you need any further assistance, please don't hesitate to reach out. Thank you again!"
Alex C
June 25, 2024
5
out of
5
rating by Alex C
"They are super friendly and make it easy to do things online and make any necessary changes! 10/10 recommend!"
We responded:
"Alex thank you for your positive feedback! We're glad to hear that our team has been friendly and helpful in assisting you with online tasks and making any necessary changes. We appreciate your recommendation and look forward to continuing to provide you with excellent service."
Vadym Tymofeenko
June 3, 2024
4
out of
5
rating by Vadym Tymofeenko
"Very good customer service by Vladimir Krinitsyn, I liked the speed of service by the personnel and care for my case."
We responded:
"Vadym, Thank you for taking time to write a review. We value hearing from our customers. I'm happy to hear that you have enjoyed our customer service. Thank you"
Demiah Garza
May 31, 2024
5
out of
5
rating by Demiah Garza
"Teadora was awesome! I went in not knowing much about how to get started on my own insurance and she helped me tremendously! She was very patient and kind. Thank you again. I’ll be recommending her to everyone!! This lady deserves a raise."
We responded:
"Demiah. Thank you for your feedback. We love helping our customers understand insurance. Tea thanks you for your kind words. Welcome to our agency !!!"
Andrei Borgheriu
May 13, 2024
5
out of
5
rating by Andrei Borgheriu
"Professional, knowledgeable, and responsive insurance agent who goes above and beyond to ensure clients' needs are met. Highly recommended for their expertise and exceptional customer service. Thank you"
We responded:
"Thank you for taking the time to share your positive experience with our insurance agency. Providing exceptional customer service is our top priority, and we appreciate your recommendation. If there is anything else we can assist you with, please don't hesitate to reach out."
Anna Izaguirre
May 10, 2024
5
out of
5
rating by Anna Izaguirre
"Awesome customer service! Their price was not beat by anyone else around. Very informative and patient. Thank you!"
We responded:
"Thank you for your awesome review! We're glad you found our customer service informative and patient, and that our prices were unbeatable. We appreciate your feedback and look forward to assisting you in the future. Thanks again!"
Jamie Castillo
May 2, 2024
5
out of
5
rating by Jamie Castillo
"Excelent service...thank you"
We responded:
"Thank you for the excellent review! We appreciate your kind words and are glad you had a great experience with our service. If you need anything else, feel free to reach out. We look forward to serving you again!"
Yeseli preciado salcedo
April 6, 2024
5
out of
5
rating by Yeseli preciado salcedo
"staff is very polite and friendly. Got a better quote with them than what i had before moving to them. everyone in the office can answer your questions are very nice and professional."
We responded:
"Yeseli, thank you for your feedback. We always strive to give all of our customer best service experience!!! We appreciate you and thank you for your kind words."
Jeremey Norris
February 25, 2024
5
out of
5
rating by Jeremey Norris
"Get team willing to help anyway the can recently had my car stolen and state farm as a company did good by me... And vladimír and team have been helpful and supportive... Would highly reccomend him and state farm if you have an opportunity to switch."
We responded:
"Dear Jeremey Thank you so much for taking the time to share your positive experience with us. We are truly sorry to hear about the unfortunate incident with your car being stolen, but we are glad to know that our team at State Farm was able to provide you with the assistance and support you needed during this difficult time. We greatly appreciate your kind words about our team. Your recommendation means a lot to us, and we are grateful for your trust in both Vladimir and State Farm. If there is anything else we can assist you with, please do not hesitate to reach out. We are always here to help and support you. Thank you once again for choosing State Farm and for sharing your positive feedback. We truly appreciate it. Best regards,"
Galina Polevoy
February 20, 2024
5
out of
5
rating by Galina Polevoy
"Alla Krinitsyn was very helpful and knowledgeable! Amazing customer service!"
We responded:
"Thank you Galina for your kind words and positive feedback! We're thrilled to hear that Alla Krinitsyn provided you with helpful and knowledgeable assistance. Delivering amazing customer service is one of our top priorities. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We appreciate your support!"
Mr. Arslan
February 17, 2024
5
out of
5
rating by Mr. Arslan
"Рекомендую. Надійно, швидко і доступні ціни. 👍🏼"
We responded:
"Thank you Mr. Arslan. Appreciate you taking time to write this review. "
Erik Buts
February 8, 2024
5
out of
5
rating by Erik Buts
"Got a better deal than Broad-form. Walked in today to price shop, because prices went up, and Elizabeth K. was very patient to explain what different options I could choose. I did not feel pressured, and Vlad was even going to recommend me another good place to get Broad-form if that’s what I really wanted. Thanks, State Farm team!"
We responded:
"Hi Erik, thank you for sharing your about experience. love hearing that you were able to get better coverage and a better price with us on your auto insurance. Thank you!"
3A KG
February 2, 2024
5
out of
5
rating by 3A KG
"employee Vladimir answered all my questions and explained everything in detail, I will advise my friends to contact state farm!"
We responded:
"Thank you for your review. I we love helping our customers "
Julie K
January 31, 2024
5
out of
5
rating by Julie K
"One of the best experiences I’ve had with an insurance company!"
We responded:
"Thank you Julie! We love making Insurance buying easy. "
tony gonzalez
January 23, 2024
5
out of
5
rating by tony gonzalez
"Just a great plase to do your business"
We responded:
"Thank you Tony!"
Natalya Kapitula
January 20, 2024
5
out of
5
rating by Natalya Kapitula
"Amazing friendly service."
We responded:
"Thank you for 5 Stars"
Роман Ярошик
January 20, 2024
5
out of
5
rating by Роман Ярошик
"Very cool"
We responded:
"Thank you for Five Starts!!!"
Lizeth Lepe
December 19, 2023
1
out of
5
rating by Lizeth Lepe
"Please don’t do any service with this agency. I just recently notice that they have been making policy changes without my permission. When I called State Farm to ask about my policy going up they simple said” because you drive a Maxima”? That doesn’t answer my question nor does it make sense. That just shows how incompetent and ignorant they can be. I will be notifying WA Insurance commissioner to report this agency. Of course taking my service elsewhere. Extremely disappointed . Horrible experience with all their employees."
We responded:
"Dear Lizeth, I sincerely apologize for the frustration you are experiencing with the recent rate changes. We understand that rate increases can be incredibly frustrating, and we are committed to providing clear and comprehensive explanations for them. It is important to note that there are various factors that can contribute to rate adjustments, including the specific vehicle being insured. I would like to personally review your policy with you to gain a better understanding of your concerns. Your feedback is highly valuable to us as we continuously strive to improve our customer service. Please feel free to reach out to me at your earliest convenience, and I will be more than happy to address any questions or concerns you may have. Thank you for taking the time to share your feedback. Sincerely, Vladimir Krinitsyn"
Valentina Montes
December 7, 2023
5
out of
5
rating by Valentina Montes
"Miranda Montes is a bright worker and was super eager to help me with anything I needed help with."
We responded:
"Thank you for taking the time to share your positive experience with Miranda Montes! We appreciate your kind words and will be sure to pass them along to Miranda. If there's anything else we can do for you, please don't hesitate to reach out. We value your feedback and hope to have the opportunity to assist you again in the future!"
Samantha Galindo
December 7, 2023
5
out of
5
rating by Samantha Galindo
"Miranda helped with a billing on auto insurance she was very knowledgeable and professional she answered each of my questions and told me if there was anything else I needed she would help me . Will definitely come to her again !"
We responded:
"Thank you for leaving such a positive review about Miranda's assistance with your auto insurance billing. We will make sure to share your kind words with Miranda, and we appreciate your trust in her service. If you ever need any further assistance in the future, please don't hesitate to reach out. We value your feedback and look forward to serving you again!"
Lanie Cameron
December 6, 2023
1
out of
5
rating by Lanie Cameron
"My husband has been a client for over 20yrs. I was added to his policy when we were added awhile ago. Awhile back to get a better deal we split the policies up. I just received a letter that one of my vehicles went up 19%. I wanted to know why. I happen to get Ismerelda on the phone. I was already not in a good mood and I just wanted some answers on why they went up, we have no accidents, no tickets, the only thing that ever gets added, is more policies, vehicles, motorcycles, etc. Ismerelda tells me that for every $1.00 that they make, they are paying out $1.50 in claims! Now what exactly that has to do with us and our policies, I’m not sure, but my question was, how do we get a better rate, she responds, I’m not sure. I asked her if we combined our policies if we could get a bigger discount, she said, well I’m trying to help you get a better discount but you don’t seem to want to listen. Oh my gosh scrape me off the ceiling!! Really Ismerelda, ok…please, tell me how I can get a better discount! She proceeded to give me a pitch about an app that you can add vehicles to and the better you do, the bigger the discount. **Insert sarcastic excitement to learn more because I have all day!**. What’s behind door #2, how much of a discount do I get? She says she’s not sure, hold on, she doesn’t want to quote me something that is wrong, she puts me on hold. Oh my goodness!! I can’t! She doesn’t know the discount. So I ask again, what kind of discount can my husband and I get if we combine policies. She insists she’s trying to help me get a discount, but I seem upset. Yes! Yes Ismerelda, I’m officially upset and want to speak to someone else. She’d have someone call me back! I have never had this issue, but to continually push an app to help a customer get a discount, is basically telling me there is nothing more we can do to help you….get a better discount! I asked a simple question and it was not acknowledged or addressed! Vladimir, a return call would be nice. I want to discuss facts, discounts and options for our policies. Please do not ask me to play the app game. Todays not the day! I would think when a client has a specific question, it should be addressed first and foremost. Not be told that they are being helped and can get bigger discounts if only I would listen. Thank you Mr. Krinitsyn for your attention to this matter!!"
We responded:
"Dear Lanie Cameron, Thank you for taking the time to share your feedback. We apologize for any frustration or inconvenience you experienced during your recent conversation with my team member. We understand that you were seeking clarification on the increase in your policy premium and were looking for options to obtain a better rate. It is important to us that all of our customers feel heard and supported, and we apologize if this was not your experience. We strive to provide excellent customer service and address each customer's concerns promptly and effectively. I will be reaching out to you this morning to discuss the facts, discounts, and options available for your policies. We appreciate your patience and understanding in this matter. If you have any further questions or concerns, please feel free to reach out to me directly at 509-547-7038. We value your continued loyalty as a client for over 20 years, and we are committed to finding a solution that meets your needs. Thank you once again for bringing this to our attention. Sincerely, Vladimir Krinitsyn"
Elio Carballo
November 17, 2023
5
out of
5
rating by Elio Carballo
"Vladimir and Irina were very polite with me and gave me a very good services"
We responded:
"Elio, thank you for the opportunity to serve you. We appreciate your kind feedback."